Insurance & Claims Management

Insurance and Claims Management: Reliable Repair without the Paperwork

After an accident, the most exhausting part for car owners is the correspondence with insurance companies, appointments with independent assessors, the claims paperwork and making sure the parts supplied are genuine. Vosgen is not just a workshop that repairs the damage. We are a professional partner who manages the entire insurance process on the owner’s behalf, from the moment of the accident until the keys are handed back.

Transparent Claims Coordination from Start to Finish

All comprehensive and third-party insurance claims are handled from a single point, with full authority and transparency:

• Opening the claim and arranging the assessor: We open your claim under your comprehensive policy or the other party’s compulsory liability insurance. The insurance assessor is invited to our workshop and the damage is officially recorded.
• Priority for OEM parts: For safety-critical components such as airbags, seatbelt pretensioners, axle and body parts, we use original parts in full compliance with the policy conditions.
• Step-by-step photos and transparent records: Every stage of the repair (panel straightening, priming, oven curing and assembly) is photographed and archived, and the owner receives a transparent report.

What Vosgen Claims Management Takes off Your Hands

• No paperwork for you: Our specialist service advisers handle all documents, invoices and approvals. All you need to do is collect your car.
• Courtesy car coordination: If your policy includes a courtesy car, we arrange it straight away so your daily travel is not disrupted.
• Full warranty: Bodywork and paint repairs are covered by our company warranty against defects in workmanship and materials.